OUR STORE POLICIES
We founded Curioaks with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
The Return Scroll: A Tale of Refunds & Second Chances
Every Curioaks treasure is chosen with care, but sometimes even the most magical items don’t quite match the sparkle in your eye. Fear not, dear wanderer—for this scroll holds the secrets to making things right.
Whether your curio arrived with a quirk, or simply didn’t fit your world as expected, we offer a simple and kind-hearted return and refund process. Consider it a second chance to find the magic that was meant for you.
Below, you’ll find the steps, paths (okay… just instructions), and timelines to help guide you through the return realm.
Please follow the link below to view and learn more.
The Delivery Scroll: A Curious Journey from Us to You
Once your order is placed, our Curio Keepers begin their work, carefully wrapping your chosen treasures in protective enchantments. Whether it's a charm for your space or a curious creation from our collection, every item sets out on a magical journey from our hands to your doorstep.
Please follow the link below to view and learn more.
Rules of the Realm: A Guide for All Wanderers (Terms & Conditions)
Welcome, dear traveler, to the enchanted halls of Curioaks. Before you explore too deeply, we ask that you pause a moment and review the Rules of the Realm. These ancient (yet easy-to-understand) guidelines keep the realm running smoothly for your protection, our peace of mind, and the continued harmony of curious commerce.
Within this scroll, you’ll find the terms of our magical contract: how our site may be used, what treasures may be exchanged, and the rights and responsibilities shared between you (our noble guest) and us (the keepers of curios).
By wandering through our shop, placing an order, or simply lingering among our pages, you agree to these terms. No blood oaths required. Just good ol’ fashioned transparency and trust.
So grab a lantern, settle in, and read on.
Please follow the link below to view and learn more.
The Whispering Clause: A Curious Disclaimer
Every enchantment begins with a whisper of wonder and a gentle reminder of reality.
At Curioaks, we weave stories into each piece, but behind the curtain of whimsy lies a world with rules, disclaimers, and perfectly reasonable fine print. This scroll exists to gently clarify the boundaries of our magic, what we can promise, and what lies beyond our control.
While we strive for accuracy, beauty, and delight in all we offer, this page covers the practical truths: the limits of our liability, the nature of our offerings, and the reality that not all magic is guaranteed.
So read on, dear wanderer, and consider this your magical magnifying glass into the not-so-mystical side of Curioaks.
Please follow the link below to view and learn more.
Secrets Are Safe Here
At Curioaks, we believe in a little mystery—but never when it comes to your personal information. While we love a good enigma, your privacy isn’t one of them. This page is where we pull back the velvet curtain and let you in on exactly how we collect, use, and protect your data. No smoke, no mirrors—just clear answers and full transparency.
Read on to discover how your secrets stay safe with us.
Please follow the link below to view and learn more.
A Taste of Transparency
Yes, we use cookies—but not the kind you dip in milk. These digital crumbs help us understand how you interact with Curioaks, so we can make your experience smoother, smarter, and a little more magical.
Our cookies don’t spill secrets. They simply whisper clues that help us tailor content, remember your preferences, and serve up what matters most to you.
By continuing to explore Curioaks, you’re giving us a subtle nod to use these cookies. Want to know exactly what’s baking in the background? Scroll on for the full recipe.
Please follow the link below to view and learn more.